Returns & Cancellations

Cancellation, Return, and Refund Policy


Last Updated: 4 August, 2024


  1. Cancellation Policy

We understand that sometimes you may need to cancel an order. Please review our cancellation policy below:


- Order Cancellation Before Shipment:You may cancel your order before it has been shipped. To cancel an order, please contact us immediately at [Your Email Address] or [Your Phone Number] with your order details.

- Order Cancellation After Shipment:Once an order has been shipped, it cannot be canceled. You may return the product in accordance with our return policy.


  1. Return Policy

If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange. Please review our return policy below:


- Eligibility for Returns:To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

- Non-Returnable Items:Certain items are not eligible for return, including:

  - Products that have been used or damaged

  - Products without original packaging

  - Gift cards

  - Sale or clearance items

- Return Process:To initiate a return, please contact us at [Your Email Address] with your order number and reason for return. We will provide you with return instructions.


  1. Refund Policy

We aim to process refunds as quickly as possible. Please review our refund policy below:


- Refund Eligibility:Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

- Approved Refunds:If your return is approved, we will process your refund to the original payment method within a reasonable period. Please note that it may take some time for your bank or credit card company to process and post the refund.

- Partial Refunds:In certain situations, only partial refunds may be granted, such as for items not in their original condition, damaged, or missing parts for reasons not due to our error.

- Late or Missing Refunds:If you haven’t received a refund within a reasonable period, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Email Address].


  1. Exchange Policy

If you need to exchange a product for a different item, please contact us at [Your Email Address] with your order number and details of the item you wish to exchange. Exchanges are subject to product availability and our return policy conditions.


  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Your Email Address] or [Your Phone Number] with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.


  1. Shipping Costs

- Return Shipping Costs:You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

- Exchange Shipping Costs:If you are exchanging an item, you will be responsible for the shipping costs of the new item.

- Damaged/Defective Items:If you receive a damaged or defective item, we will cover the shipping costs for returning the item and sending a replacement.


  1. Contact Us

If you have any questions about our Cancellation, Return, and Refund Policy, please contact us:


- Email: usmankhalid2591@gmail.com

- Phone: +923134114220